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Terms of Service

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Shipping Policy

The majority of our orders are shipped via FedEx. In order to ensure the quality of our product, most orders should arrive within 2-3 business days after receipt of your order. During periods of severe heat,

Marsha’s Homemade Buckeyes may elect to delay shipments in order to insure they arrive in proper condition.  Please note that if you live in an area of the country that is experiencing temperatures at 70 degrees or above we strongly encourage you to order one ice pack kit per item that you purchase.

Return Policy

Candy is sensitive to heat and can melt during shipping if proper precautions are not taken.  There are too many variables involved for Marsha’s Homemade Buckeyes to make the decision on how and when to ship our product.  Our customer is in the best position to make the decision because they are familiar with the daytime temperatures in their geographic area.  Therefore, Marsha’s Homemade Buckeyes does not generally accept returns for any reason.  If you have any questions or concerns, please contact
us via email at marshasbuckeyes@att.net.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (419)872-7666 or via email at marshasbuckeyes@att.net.

Privacy Policy

This privacy notice discloses the privacy practices for www.marshashomemadebuckeyes.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information. Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new  products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by  contacting us via the email address or phone number given on our website:

   * See what data we have about you, if any.

   * Change/correct any data we have about you.

   * Have us delete any data we have about you.

   * Express any concern you have about our use of your data.